Privacy Policy

With this privacy policy we inform you of the treatment we do of the personal data that you provide or will facilitate in your browsing, in case you continue browsing. Likewise, it includes our data protection policy, for cases in which an express reference is made to it.

1. RESPONSIBLE FOR THE TREATMENT

The person in charge of the treatment and the entity that owns the domain https://www.victoriaplayahotel.com/ (hereinafter, the Website) is HOTELES DE ALMUÑECAR, SL (Hotel Victoria Playa) with address at AV. AMELIA SÁNCHEZ, S / N, CP: 18690 ALMUÑECAR –GRANADA (SPAIN), with CIF no: B18488858 and registered in the Commercial Registry of Granada Volume 827, Book 0, Folio 152, Section 8, Page GR 13761. REAT: H / GR / 01154 BEACH
Contact information:
• Telephone: (+34) 958 039 400
• Email: info@victoriaplayahotel.com
• Data protection email: info.lopd@victoriaplayahotel.com

2. PURPOSE OF THE TREATMENT AND LEGITIMATION

The data you provide us is intended to:
a) Proceed to process your stay at the hotel, manage the reservations made and hold events. The basis of legitimacy is the provision of our services / execution of the contract with the client.
b) Send you the requested information and resolve the queries you make to us through the contact section made available on the website. The basis of legitimation is the consent given.
c) Respond to the queries you make in relation to the exercise of the rights about which we inform you later. The basis of legitimacy is the fulfillment of legal obligations on our part.
d) By submitting your resume, you authorize us to analyze the data and documents contained therein. They will be kept for a maximum period of six months, unless you tell us otherwise. The basis of legitimation is the consent given.
e) If you expressly authorize us, we may send you information related to our activity, through any electronic means, including sending a newsletter / informative bulletins. This information will be kept as long as you do not request its deletion or opposition. The basis of legitimation is the consent given.
f) In case of existence of services or applications, these will contain their particular conditions with specific provisions regarding the protection of personal data. It is essential to read and accept it prior to requesting the service in question.
g) Through this Website, the User can access, through links, third-party websites, such as VISA and MasterCard through the payment gateway, to make payments for the products / Services purchased. At no time will our staff have access to the bank details (for example, the credit card number) that the User provides to said third parties. Check the booking conditions.
Additional information: You can request additional and detailed information on Data Protection of our Treatment Records by sending an email to info.lopd@victoriaplayahotel.com

3. CONSERVATION PERIODS.

The data you provide us will be kept as a general rule, as long as there is a contractual relationship that binds us or you do not exercise your right of deletion, opposition and / or limitation of treatment, in which case, the information will be blocked without using it beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of liability could arise that had to be addressed. They will remain at the exclusive disposal of Judges and Courts, the Public Prosecutor's Office and the competent Administrations, in particular that of Data Protection, for the attention of responsibilities arising from the treatment, during the prescription period of these. Once the indicated period has elapsed, it will be destroyed with the appropriate security measures to guarantee the pseudonymization or total destruction of the same.
In addition to the general treatment of the previous point, the conservation period of four years will be observed (Art. 66 and following of the General Tax Law), and of six on the accounting books and invoices (Art. 30 of the Commercial Code).

4. YOUR DATA PROTECTION RIGHTS

The data protection regulations grant you the following rights in relation to the processing of personal data:
• Right of access: You have your right of access to your personal data to know which ones are being processed and the processing operations carried out with them.
• Right of rectification: To be able to request the modification of your data for being inaccurate or untrue.
• Right of portability: To be able to obtain a copy in an interoperable format of the data that is being processed.
• Right to limitation of treatment: In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
• Right of deletion: Request the deletion of your data when the treatment is no longer necessary.
• Right of opposition: Request the cessation of sending communications in the indicated terms.
• Right to revoke the consent given.
To exercise these rights, you must send an express request, together with a copy of your DNI / NIF or equivalent and valid supporting document, through the following means:
• EMAIL addressed to the address info.lopd@victoriaplayahotel.com with subject Data Protection. This shipment must be made from the email address that you included in the form / s. Otherwise, they will not be shown to you, as your identity is not considered sufficiently proven.
• BY POSTAL MAIL: Directed to the address AV. AMELIA SANCHEZ S / N ZIP: 18690 ALMUÑECAR –GRANADA (SPAIN)
If you do not receive a response in time and form from the Provider, or if you do not find it satisfactory, it is reported that the competent control authority is the Spanish Data Protection Agency (www.aepd.es). On their website you can find a series of models that will help you in the exercise of your rights.

5. NO TRANSFER OF DATA

Users are expressly informed that their personal data will not be transferred in any case to third parties, except legal obligation. Any exception to this rule will require your prior express, informed, and unequivocal consent.
In fulfilling our obligations, we may communicate your data to the State Security Forces, Public Administrations and courts, provided that such information is required in accordance with established legal processes.
If you contact our team through any of the profiles on social networks that HOTELES DE ALMUÑECAR SL (Hotel Victoria Playa) makes available to users, in addition to giving us the data you provide, you will also be transferring them to the entities responsible for that own social network. To know the use and treatment that these entities make of your data, we advise you to carefully read the privacy policies of the social networks that you have active.

6. SECURITY MEASURES

In accordance with the provisions of current regulations on personal data protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, the Provider complies with all the provisions of the RGPD and LOPDGDD regulations for the treatment of personal data under its responsibility, and manifestly with the principles described in article 5 of the RGPD, by which they are treated lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are processed.
Appropriate technical and organizational policies are in place in order to protect your rights and freedoms, providing you with all the necessary information so that you can exercise your rights. However, you should be aware that Internet security measures are not impregnable.
This website uses HTTPS (secure connection). It is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.

7. MINORS

Minors (14 years old) may not use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out through the Website by minors. at your charge, including the completion of the forms with the personal data of said minors and the marking, where appropriate, of the boxes that accompany them. At HOTELES DE ALMUÑECAR SL (Hotel Victoria Playa) we are not responsible for the veracity and accuracy of the information you fill in.
The processing of personal data of a minor may only be based on their consent when they are over fourteen years of age.
Exceptions are those cases in which the law requires the assistance of the holders of parental authority or guardianship for the celebration of the act or legal business in the context of which consent is obtained for the treatment.
The treatment of the data of minors under fourteen years of age, based on consent, will only be lawful if that of the holder of parental authority or guardianship, with the scope determined by the holders of parental authority or guardianship.

8. DURATION AND MODIFICATION OF THE PRIVACY POLICY

The Provider reserves the right to modify this Privacy Policy, totally or partially, by publishing the changes on the Website. Likewise, both the content and services provided, as well as the way in which they are presented, may be changed, deleted or added without prior notice. Consequently, the Policies that are published at the time you access will be understood as current, so you should read it periodically.
Regardless of the provisions, access to the contents of the Website may be terminated, suspended or interrupted at any time without prior notice, without the User being able to demand any compensation.